Terms Of Use
These Terms of Use (“Terms”) is an agreement between You and Arpree Tech Solutions Private Limited (“Oren” or “Oren-Mate” or “we” or “us” or “our(s)” as the context requires) governing Your access and use of Oren products, software and/or services with the characteristics and features as described on www./us (“Website”) and any related mobile or software applications including the Oren mobile application (“App”) (the Website and App and related online tools referred to collectively as the “Platform”). The Platform is owned and operated by Arpree Tech Solutions Private Limited, a private limited company incorporated under the Companies Act 2013 and having its registered office at 3rd Floor, Orchid Centre, Golf Course Road, Sec-53, DLF Qe, DLF Qe, Gurgaon- 122002, Haryana.
As used herein, “You” and “Your(s)” refers to any individual, firm, company or legal entity that accesses or otherwise uses the Platform. Your use of the Platform is also subject to our Privacy Policy, which covers how we collect, use, share, and store Your personal information, as well as, any additional policies and terms provided by us to You.
Your Consent
Please review these terms carefully. By accessing or using the platform, you are agreeing to comply with and be bound by these terms. If you do not agree to these terms, you may not use the platform.
Health Disclaimer, Assumption Of Risk & Release Of Liability
The Platform, including without limitation the OREN MATE Smart Ring, smart bands, mobile applications, software, algorithms, dashboards, analytics, and all related content (collectively, the “Services”), may provide information relating to exercise, physical activity, fitness, sleep, stress, diet, nutrition, heart rate, SpO2 estimation, calorie expenditure, wellness metrics, and other health-related insights. Such information is provided strictly for general informational and personal wellness purposes only.
The services do not constitute medical advice, medical diagnosis, clinical opinion, or treatment, and are not a substitute for professional medical advice from a qualified healthcare provider. The products are wellness devices and are not medical devices under applicable law.
You expressly acknowledge and agree that:
• You should consult a licensed physician or qualified healthcare professional before beginning any exercise, fitness, dietary, or wellness program, particularly if you are pregnant, nursing, elderly, have pre-existing medical conditions, or have not engaged in regular physical activity for more than one (1) year.
• If you have a history of heart disease, high blood pressure, family history of cardiovascular conditions, chest pain during exercise, dizziness, fainting, bone or joint disorders, diabetes, high cholesterol, obesity, arthritis, or any other medical condition that may increase your risk of injury, you must obtain prior medical clearance before using the Services.
• Any health-related metrics, insights, alerts, or recommendations generated by the Products are algorithm-based estimates, may not be accurate or complete, and should not be relied upon for medical decision-making.
• You assume full responsibility and all risks associated with participation in any physical activity, workout routine, diet plan, or wellness recommendation accessed through the Platform, including but not limited to risks of physical injury, illness, medical complications, permanent disability, or death.
• You agree to immediately discontinue use of the Services and seek medical attention if you experience pain, dizziness, shortness of breath, discomfort, or any abnormal physical symptoms.
To the maximum extent permitted under applicable law, you voluntarily and expressly assume all risks associated with your use of the Services and hereby release, waive, discharge, and hold harmless Arpree Tech Solutions Private Limited, its directors, officers, employees, affiliates, licensors, partners, contractors, and representatives from any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to your use of the Services, including but not limited to claims for personal injury, illness, death, loss of data, loss of profits, or consequential damages, whether arising in contract, tort (including negligence), strict liability, or otherwise.
Nothing in this clause shall limit any non-excludable statutory rights available under applicable consumer protection laws.
The OREN MATE Smart Ring and associated applications are wellness monitoring tools intended to provide general health insights only. They are not designed or intended to diagnose, treat, cure, monitor, or prevent any disease or medical condition. Users must not rely on the Products for medical emergencies or clinical decisions. In case of medical emergency, contact a qualified medical professional or emergency services immediately.
The Company reserves the right, in its sole discretion, to deny or restrict access to the Services where it reasonably believes continued use may pose a health or safety risk.
Device Data Accuracy Disclaimer
The smart ring, smart band, and related applications provide health, fitness and wellness metrics including but not limited to heart rate, sleep patterns, calorie estimation, activity tracking, oxygen saturation estimation and stress indicators.
All such metrics are algorithm-based estimates derived from sensor data and are provided for informational and lifestyle purposes only. These readings may not be 100% accurate and should not be relied upon for medical diagnosis, treatment decisions, or emergency purposes.
Oren does not guarantee the accuracy, reliability, completeness, or timeliness of any health-related data generated by the Products.
Safe Use Of Device
The Products are intended for adult users aged 18 years and above. The Products are not toys and must be kept out of reach of children.
You agree:
• Not to use the Product while charging;
• Not to expose the device to extreme temperatures;
• To discontinue use if skin irritation occurs;
• To consult a physician before use if You have implanted medical devices such as pacemakers;
• To follow all safety instructions provided in the user manual.